Boil Water Notice lifted for Kiltimagh Water Supply with immediate effect

Date: 04-02-2022

Following consultation with the Health Service Executive (HSE), Irish Water and Mayo County Council can confirm that the Boil Water Notice impacting customers supplied by the Kiltimagh Water Supply has been lifted with immediate effect and the water is safe to drink. 

All customers, including group water schemes, served by Kiltimagh Water Supply can now resume normal use of the water supply for drinking, food preparation and brushing teeth. 

The Boil Water Notice was issued as a precautionary measure on Wednesday, 2 February to protect the health of a population of approximately 1,800 customers following issues with the disinfection process at Kiltimagh Water Treatment Plant. 

Irish Water’s drinking water compliance and operational experts worked to resolve the situation as quickly and as safely as possible and following a number of satisfactory water samples and an audit of the plant, the Boil Water notice was lifted.

Ger Greally, Irish Water’s Asset Operations Lead, acknowledged the impact of the notice on the community and thanked customers for their patience. 

“Irish Water acknowledges and understands the impact of this Boil Water Notice on customers in Kiltimagh and we regret any inconvenience caused. We are grateful to the media, elected representatives and members of the public who shared the information. Irish Water’s priority is the provision of safe, clean drinking water and safeguarding that water supply for the future is a vital focus.

“Where risks to water quality are identified through Irish Water’s enhanced testing and monitoring programme, Boil Water Notices are issued in order to safeguard public health.”

If customers have any queries regarding the lifting of the Boil Water Notice they can contact Irish Water’s Customer Contact Centre, open 24/7, on freephone 1800 278 278. Further information is available on www.water.ie.

Irish Water is responsible for the delivery of all public water and wastewater services in Ireland. We are committed to continuously upgrading and developing critical infrastructure to support the growth needed in housing and across our economy, while protecting the environment and safeguarding water supplies.